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Important Updates and Information About How MacLeod Cares is Keeping Safe During COVID-19 Read More

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What Will Happen

In the event of a confirmed Resident or Staff positive test for COVID-19 at one of our Homes, here is what will happen:

  1. Upon learning of a confirmed positive test result, we will activate our Pandemic Plan.  Public Health, Department of Health and the Health Authority will be contacted.  From this point forward, we will work closely with and take direction from the appropriate authority.
  2. The Home will immediately be closed to all visitors including Partners-In-Care/ Designated Care Givers.
  3. Residents will be informed by way of an in-person meeting with a care team member.
  4. Designated family contacts will receive notifications by way of a phone call and email. 
  5. Employees will be informed by way of in-person meetings for those at work, email to their company email.
  6. The general public will receive notification by way of Public Health and the daily government media release.  Once announced by Public Health, we will post notifications and updates to our website and social media.
  7. In cooperation and coordination with the appropriate authorities, we will facilitate contact tracing among residents, employees and visitors.  We would expect that all residents and employees will be tested within 48 hours. Results from the testing will be posted in the Public Health daily update and our daily status report under the Latest Updates.
  8. The Home will implement all pandemic protocols including:
    1. Residents who are presumptive positive or tested positive will be isolated.
    1. Employees will be required to wear Personal Protective Equipment (PPE) as per the Infection Prevention and Control (IPAC) guidelines.  This includes masks, facial shields, gowns and gloves.
  9. Resident dining will be in-room with the assistance of employees.  Resident group activities will be suspended.  Hairdressing services will be suspended.  Individual activities and video calls will be increased, always keeping in mind that limiting movements within the Home is key to minimizing the risk of spread.
  10. Daily status reports will be emailed to designated family contacts and posted to our website until the outbreak is declared over by Public Health.