We are seeking a Direct Care Manager (DCM) for a non-unionized leadership position supporting the Director of Facility and Resident Care in overseeing clinical operations, staff management, and resident care services. As a Registered Nurse (RN), the DCM ensures compliance with regulatory standards, promotes high-quality care, and fosters a culture of excellence in resident-centered services. This leadership role provides mentorship to staff, enhances clinical processes, and ensures efficient workflow in a collaborative, interdisciplinary environment.

Key Responsibilities

• Leadership & Staff Management
  • Provide mentorship, training, and support to nursing staff.
  • Assist with scheduling, recruitment, and performance evaluations.
  • Participate in on-call rotation to provide after-hours clinical and operational support.
• Resident Care & Clinical Oversight
  • Oversee and develop individualized resident care plans.
  • Conduct assessments (InterRAI, MMSE) and participate in physician rounds.
  • Support infection prevention and control (IPAC) initiatives.
  • Work as an RN to cover the floor when necessary.
• Compliance & Quality Assurance
  • Ensure adherence to licensing requirements and accreditation standards.
  • Conduct audits and quality improvement reviews.
  • Monitor resident health status and respond to concerns promptly.
• Education & Professional Development
  • Provide training and support for staff on best practices in resident care.
  • Promote continuous learning and professional growth among the care team.
• Interdisciplinary Collaboration & Committee Participation
  • Serve on committees such as Infection Control, Pharmacy Review, and Quality Improvement.
  • Foster communication between residents, families, and healthcare professionals.
• Administrative & Management Support
  • Act as a resource for staff, residents, and families.
  • Support leadership in policy implementation and workforce planning.

Qualifications & Experience

• Registered Nurse (RN), registered with NSCN (BSN preferred).
• 3-5 years of leadership experience in long-term care or geriatric settings.
• Strong mentorship and team collaboration skills.
• Knowledge of regulatory standards, quality assurance, and care planning.
• Proficiency in Microsoft Office and electronic health records (EHR).
• Current First Aid and CPR Certification.

Work Conditions

Regular interaction with residents, families, and healthcare professionals.

Full-time leadership role.

Required to participate in on-call rotation for after-hours clinical and operational support.

Fast-paced work setting requiring critical thinking and quick decision-making.

May require working extended hours or covering shifts in urgent situations.

Send resume to careers@macleodgroup.ca with Subject line – Home Name/Direct Care Manager.

We seek individuals committed to service excellence and providing quality person-centred care. MacLeod Cares offers a positive, fair, fun, and productive workplace where you can grow your career. We are looking for the best and brightest people committed to helping us maintain the highest standards in resident care.

MacLeod Cares is committed to an inclusive and diverse workforce.  We encourage African Canadians, Indigenous, people of colour, LGBTQ, and people with disabilities to apply.

Great people are the foundation of our success!